| Tax Exempt Customers |
| Tax Exemption Procedure |
| Customers who request tax exemptions must contact the Indiana Reservation Call Center (1-866-622-6746). To be eligible customers must meet the following requirements: |
- Under state and federal law the tax-exempt group must be identified in order to receive the tax exemption. Rentals must identify the group as making the rental for the exemption to apply.
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- Groups have to have a planned activity or program for exemption to apply. For example, ten group members who just want to camp can not use the group's non-profit status as a reason for exemption.
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- Individuals are not eligible for tax exemption. If a rental/reservation is recorded for an individual, then the tax exemption does not apply.
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- The tax exemption applies only to waiving the state sales tax for an Indiana tax-exempt organization. Out-of-state organizations are not eligible for the exemption.
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- The State must have a copy of the tax-exempt certificate. The group will be charged for the tax until the copy of the certificate is received by the state and it is verified that the customer actually stayed in the facility.
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| Tax-exempt requests will be handled as follows: |
- The Indiana Call Center will make the reservation for the customer and the system will NOT deduct the tax at this point.
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- The Customer must mail their copy of the tax-exempt certificate and the itinerary for group's planned activity to the address below for approval:
CRS Administrator
Indiana Department of Natural Resources
State Parks & Reservoirs, RM W298
402 W. Washington Street
Indianapolis, IN 46204
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- The CRS Administrator will review these requests and approve those that are eligible after the reservation date has past.
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| NOTES: The tax exemption applies to all state sales tax collected by properties. This applies to taxes on camping, recreation buildings, and cabins. It does not apply to the County Innkeeper's Tax. By state law the County Innkeeper's Tax is not exempt to anyone under any circumstances. |
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| Holiday Schedule |
| Holiday and Peak Season Schedule |
| Camping Holidays Dates: |
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Memorial Day |
Independence Day |
Labor Day |
| 2007 | 5/25, 26, 27 | No minimum | 8/31, 9/1, 9/2 |
| 2008 | 5/23, 24, 25 | 7/4, 5, 6 | 8/29, 30, 31 |
| 2009 | 5/22, 23, 24 | 7/3, 4, 5 | 9/4, 5, 6 |
| 2010 | 5/28, 29, 30 | 7/2, 3, 4 | 9/3, 4, 5 |
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| Cabin Holiday Dates: |
| Cabin Holiday Dates for Memorial Day, Independence Day and Labor Day will be the same as the Camping Holiday Dates. |
| | Thanksgiving
(4 night minimum) | Christmas
(4 night minimum) | New Year
(3 night minimum) |
| 2008 | Check in 11/26, Check out 11/30 | Check in 12/24, Check out 12/28 | Check in 12/31, Check out 1/3 |
| 2009 | Check In 11/25, Check out 11/29 | Check in 12/23, Check out 12/27 | Check in 12/31, Check out 1/3 |
| 2010 | Check In 11/24, Check out 11/28 | Check in 12/22, Check out 12/26 | Check in 12/30, Check out 1/2 |
| 2011 | Check In 11/23, Check out 11/27 | Check in 12/22, Check out 12/26 | Check in 12/30, Check out 1/2 |
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| Cabin Weekly Reservation Schedule: |
Cabins must be reserved for an entire week during these dates. If a cabin has not been reserved for the entire week, a 2 night minimum stay may be available at some locations.
Please call the Reservation Call Center for further details (866-622-6746) |
| 2008 | 6/14 - 8/8 |
| 2009 | 6/13 - 8/7 |
| 2010 | 6/12 - 8/13 |
| 2011 | 6/10 - 6/12 |
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| Privacy Statement |
| Privacy Policy for Indiana CRS Website |
| This is how we handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site.
We collect no personal information about you when you visit our website unless you choose to provide this information to us. However, we collect and store certain information automatically.
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| What We Collect and Store Automatically |
| If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit. |
- The Internet domain (for example, aol.com if you are connecting from an America Online account or princeton.edu if you are connecting from Princeton University's domain) and the IP address from which you access our website. (An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.)
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- The type of browser and operating system used to access our site.
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- The date and time you access our site.
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- If you linked to our website from another website, the address of that website.
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| We use the information we collect to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you.
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| If You Make a Reservation |
| If you make a reservation on this website the information below that you provide to us at the time you are making your reservation is collected and stored in the database for future reference (in case of cancellation of that reservation or if you wish to make additional reservations). |
| Personal Information |
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- City/State/Zip Code/Country
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| *Email address is later used by you as your password for completing reservations so that you do not need to enter the above personal information each time you wish to make a reservation. |
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| Reservation Information |
- Park for which the reservation is made
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- Location(s) for which the reservation is made
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- Date of arrival/departure
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- Number of people for which reservations are made
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- Equipment type (for campground reservations)
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| Other Information |
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- Credit Card Expiration Date
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- Amount Charged on Credit Card
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| Web Server Log |
| This log is automatically created by the IIS (Internet Information Server) Web server and is stored in the form of flat files on the web server, and is used only for generating web analysis reports. This log does not reveal any personal information about the user. This information is logged irrespective of the fact that a user is making a reservation or not. The contents of the log file include:
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- IP Address from which the request is made to our servers
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| If You Send Us E-mail |
- You may choose to provide us with personal information, as in an e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other employees who may be better able to help you. Except for authorized law enforcement investigations, we do not share our e-mail with any other outside organizations.
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- We want to be very clear: We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us.
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| DISCLAIMER AND LIABILITY NOTICE |
- This website and the information it contains are provided as a public service by the Indiana Central Reservation System (CRS).
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- This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes.
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- Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.
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| Restriction of Liability |
- The Indiana CRS makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website.
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- No warranty of any kind implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources.
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- Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the Indiana CRS.
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| Ownership |
- Information presented on this website is considered public information and may be distributed or copied.
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- Indiana CRS shall have the unlimited right to use for any purpose, free of any charge, all information submitted to Indiana CRS via this site except those submissions made under separate legal contact.
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- Indiana CRS shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided to Indiana CRS through this site.
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| Security |
| Security |
| The Indiana CRS Web Page uses 128-bit security for your protection. This will require that you use a compatible browser to complete a reservation. Microsoft Internet Explorer users must be using version 4.5 or higher while Netscape users must be using version 4.05 or higher. Both of these browsers can be downloaded by clicking on the shortcuts below. |
| Upgrade your browser: |
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| Click on the VeriSign Seal to view our Security Certificate |
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| Forgot your Password |
| Please go to "My Account" and follow the directions to get your password emailed to you |
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| Troubleshooting |
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If you are experiencing any problems with this system, please check the problem and solution chart below. If all else fails, Please use the "Contact us" link. Customers requiring assistance in the use of this service will receive a reply.
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| PROBLEM | SOLUTION |
| System is getting "Timed Out" message. |
If your computer has set idle on one page for 20 minutes or more you will need to start the reservation process over. Nothing that you've completed has been saved OR
"Cookies" are disabled and must be enabled for these pages to function correctly.
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| How to enable cookies? |
To enable cookies, follow the instructions below for the browser version you are using.
- Mozilla Firefox (1.0 final release and earlier)
Go to the "Tools" menu.
Select "Options".
Select the "Privacy" icon in the left panel.
Check the box corresponding to "Allow sites to set cookies".
Click "OK" to save changes.
- Netscape 7.1/Mozilla 5.0
Select "Preferences" from the Edit menu.
Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
Under "Privacy & Security", select "Cookies."
Select "Enable all cookies".
Click "OK".
- Microsoft Internet Explorer 6.0+
Select "Internet Options" from the Tools menu.
Click on the "Privacy" tab.
Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
Click "OK".
- Microsoft Internet Explorer 5.x
Select "Internet Options" from the Tools menu.
Click on the "Security" tab.
Click the "Custom Level" button.
Scroll down to the "Cookies" section.
To enable:
Set "Allow cookies that are stored on your computer" to "Enable".
Set "Allow per-session cookies" to "Enable".
Click "OK".
- Microsoft Internet Explorer 4.x
Select "Internet Options" from the View menu.
Click on the "Advanced" tab.
Scroll down to find "Cookies" within the "Security" section.
To enable:
Select "Always accept cookies".
Click "OK".
- Netscape Communicator 4.x
Select "Preferences" from the Edit menu.
Find the "Cookies" section in the "Advanced" category.
To enable:
Select "Accept all cookies" (or "Enable all cookies").
Click "OK".
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| Unable to make a reservation. |
Verify that you are using a compatible browser. This is a secure web page that uses 128 bit security. This required you use Microsoft IE, Version 4/5 or higher or Netscape Navigator, Version 4/05 or higher. If you still are unable to complete a reservation please call the Reservation Call Center at 866-622-6746 to make your reservation. |
| Do not know or have forgotten your password. |
Your password is the same as your e-mail address. |
| Do not know your customer id number. |
Call our Customer Service Department at 866-622-6746 and we will email your customer id number to you. |
| Unable to print your confirmation. |
A confirmation notice has also been sent to your email address. If you still have problems contact the Reservation Call Center (866-622-6746) to request a printed version. |
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| Reservation Call Center Operations |
| Contact Phone Numbers: |
- Reservations - Toll Free 1-866-622-6746
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- TDD - Toll Free 1-866-639-3918
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- For Outside the US or Canada - 1-317-249-9350
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| Reservation Call Center Hour of Operations: |
| May - October |
- Monday - Thursday 12:00 noon to 8:00 pm Eastern Standard Time.
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- Friday - 8:00 am to 6:00 pm Eastern Standard Time.
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- Saturday - 8:00 am to 12:00 noon Eastern Standard Time.
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| November - April |
- Monday - Friday 12:00 noon to 6:00pm Eastern Standard Time.
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| Reservation Call Center will be closed: |
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| Method of Payment |
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The Indiana DNR will accept these payment methods at the following locations: |
| Reservation Call Center: |
- Credit/Debit Card (MasterCard and Visa Only)
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- Money Order - Must be received within 7 days after making the reservation. If reservation is made 7 days or less from arrival date a credit/debit card is required for the method of payment.
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- Corporate Check - may be used if the reservation is for a group function such as a church camp or youth camp. If the reservation is made 15 days or less from the arrival date a credit/debit card is required for the method of payment.
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| Internet: |
- Credit/Debit Card (MasterCard and Visa Only)
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| Property Registrations: |
- Credit/Debit Card (MasterCard and Visa Only), money order, personal checks or cash.
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| IMPORTANT NOTE: |
- It is recommended that customers pay with credit/debit card to avoid the lengthy process it takes to receive a state generated refund.
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- If the method of payment was anything other than a credit/debit card it can take up to 2 months to receive a state generated refund.
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- Your credit/debit card will be charged the day the reservation is made.
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| Reservation Fee |
| Campsites, Rent - A - Camps, Group Cottages, Canoe sites and Shelter/Recreation Buildings: |
| Full payment for the entire reservation is required when the reservation is made. |
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| Youth Area and Rally Camp: |
| A minimum payment ($20.00/ night for youth area and $50.00 for rally camps) will be collected when the reservation is made. The remaining fee will be collected upon arrival. |
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| Cabins: |
| When making the reservation 50% of the payment is due. The remaining is due within 30 days prior to the arrival date. The customer will receive a letter in the mail 60 days prior to the arrival date requesting the remaining balance. If the remaining balance has not been received within the 30 day period the reservation will be automatically cancelled and a cancellation fee will be charged. Any amount after the cancellation charge has been made will be refunded back to the customer. |
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| Group Camp: |
| For reservations for over a week (7 nights), a one night rental fee for each week reserved will be collected when the reservation is made. If less than 7 nights are reserved only one night rental fee will be collected. The remaining is due within 30 days prior to the arrival date. The customer will receive a letter in the mail 60 days prior to the arrival date requesting the remaining balance. If the remaining balance has not been received within the 30 day period the reservation will be automatically cancelled and a cancellation fee will be charged. Any amount after the cancellation charge has been made will be refunded back to the customer. |
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| Check In / Check Out Times |
| Camping: |
- Monday - Saturday - 2:00 PM Local Time
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- Sunday & Holidays - 5:00 PM Local Time
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| Cabins: |
| Monday - Sunday |
- Check In - 4:00 PM Local Time
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- Check Out - 11:00 AM Local Time
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| Group Camps: |
- Check In - 3:00 PM Local Time
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- Check Out - 11:00 AM Local Time
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| Shelters/Recreation Buildings: |
- Facilities are generally available from 7:00 AM - 11:00 PM Local Time. Please contact the property before the arrival date to verify the hours of operation.
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| Length of Stay |
| Camping |
- A single over night facility (excluding Group Camps) can be occupied for a maximum of 14 consecutive nights. The customer must vacate the property for a minimum of 48 hours (2 days) before returning.
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- 1 night minimum reservation is required Monday - Thursday
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- 2 night minimum reservation on the weekend which can be:
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- 3 night minimum on Holiday Weekends (See Holiday Schedule).If 7 nights or more are reserved then there is not a minimum stay requirement but the customer cannot exceed the 14 night rule mentioned above.
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- **Youth Tent Areas can be reserved for one night only.
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| Cabins |
- ** You must be 21 years old to reserve a cabin and must be an occupant during the stay.
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| Off Season: |
- Monday - Sunday, 2 night minimum (weekend must include a Friday & Saturday or a Saturday & Sunday).
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- If 7 nights or more are reservation then there is not a minimum stay requirement but the customer cannot exceed the 14 night rule mentioned above.
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| Peak Season: |
| Lincoln State Park and Shakamak State Park |
- Cabin must be rented for a minimum of 1 full week (Saturday - Saturday). If a cabin is not reserved for a full week within 14 days of an arrival date then the cabin will become available for a 2 night minimum.
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| Whitewater State Park, Harmonie State Park, Chain O Lakes State Park, and Potato Creek State Park |
- Cabin must be rented for a minimum of 1 full week (Saturday - Saturday). If a cabin is not reserved for a full week within 60 days of an arrival date then the cabin will become available for a 2 night minimum reservation (through the Reservation Call Center only)
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| McCormick's Creek State Park |
- Cabin must be rented for a minimum of 1 full week (Saturday - Saturday). If a cabin is not reserved for a full week within 30 days of an arrival date then the cabin will become available for a 2 night minimum reservation (through the Reservation Call Center only)
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| Group Camps |
| A Group Camp can be reserved for an unlimited number of nights. |
| Off Season: |
- 1 night minimum reservation is required Monday - Thursday
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- 2 night minimum reservation on the weekend which can be:
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| Peak Season: |
- Customers must reserve, at a minimum, Sunday - Saturday and McCormick's Creek State Park and Pokagon State Park and a minimum of Sunday - Thursday at Shakamak State Park.
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| Site Specific vs. Site Standard |
| Site Specific vs. Site Standard |
| As you know the Indiana Department of Natural Resources is funded mainly by the revenue that is collected at each property and by limited general funds from the State. Each property has a budget that they use to operate their property with. At most properties funds are not available for year round coverage at the gatehouses. Therefore properties must make the decision as to when they will have someone working at the gatehouses. It is best that the properties have gatehouse coverage during the high use months so that when customers arrive, they are directed to the correct site. |
For those times when the funds are not available to have someone at the gatehouse, customers without reservations are allowed to enter the campground, choose a site and set up. At some point during the day/evening a member of the staff will collect camping fees, from each new camper, or the camper is instructed to go to the Property Office to register for the site.
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Several methods have been reviewed in an effort to try staying with site specific during the reservation season. It always circles back to the simple fact that any method would cost money that is not available.
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Rest Assured! With site standard you are guaranteed a site. It may not be the exact site you want but a site will be waiting for you when you arrive and you will still have a wonderful camping experience. We hope this helps you understand why we are not able to offer site specific reservations during the entire reservation season.
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To help you in choosing the correct site type, when making reservations during a site standard season, please use the guidelines below:
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Site Types tell you how many sites are available by the type of equipment that you have selected. For example, if you have a popup camper and you want to stay 2 nights, the following results show that there are two types available. Type 7 has 17 sites available and Type 5 has 80 sites available.
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Availability for nights 03/05/2007 - 03/07/2007
| Site Type |
Sites Available |
Rate for Period |
Qty To Hold |
Details |
| TYPE 7 |
17 |
$20.00 |
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Details |
| TYPE 5 |
80 |
$20.00 |
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Details |
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| Site Types |
| Site Types |
| The chart below explains what camping equipment each site type will safely and comfortably accommodate. Type 5 will accommodate tents, popup, and a trailer/motor home up to 20' in length. Type 7 will accommodate tents, popup, and a trailer/motor home up to 30' in length. By clicking on the details link you will see a list of sites within that site type and it will show you a description of those sites. It also tells you how close facilities are located to a site. If you see a site that is closer to a shower house in one site type than in another site type choose that site type. IF YOU NEED AN ACCESSIBLE SITE, make sure to choose Accessible in the drop down list when choosing your equipment type. |
| Site Types - Equipment |
| Type 1 - Accessible |
| Type 2 - Tent |
| Type 3 - Tent, Popup |
| Type 4 - Popup |
| Type 5 - Tent, Popup, Trailer/Motor home 20' |
| Type 6 - Tent, Popup, Trailer/Motor home 25' |
| Type 7 - Tent, Popup, Trailer/Motor home 30' |
| Type 8 - Tent, Popup, Trailer/Motor home 35' |
| Type 9 - Tent, Popup, Trailer/Motor home 40'+ |
| Type 10 - Popup, Trailer/Motor home 20' |
| Type 11 - Popup, Trailer/Motor home 25' |
| Type 12 - Popup, Trailer/Motor home 30' |
| Type 13 - Popup, Trailer/Motor home 35' |
| Type 14 - Popup, Trailer/Motor home 40'+ |
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